Our Cookies Policy

Last updated: 19 April 2021

We use cookies on the Valeo Therapy website and the related domains (“ValeoTherapy”), as explained in this cookie policy. Below, you can find detailed information about the types of our cookies, their purposes, and your right to manage cookies.

1. WHO IS RESPONSIBLE FOR COOKIES ON VALEO THERAPY?

2. WHAT SHOULD YOU KNOW ABOUT COOKIES?

3. WHAT COOKIES DO WE USE?

4. COOKIE CONSENT

5. HOW TO DISABLE COOKIES?

6. GOOGLE ANALYTICS

7. GOOGLE reCAPCHA

8. OUR CONTACT DETAILS

1. WHO IS RESPONSIBLE FOR COOKIES ON VALEO THERAPY?

The data controller that is responsible for the processing of personal data through Valeo Therapy, including placing first-party cookies, is Valeo Therapy having a registered office at 23 Princes Street, London, United Kingdom, W1B 2LX, the United Kingdom, and the company registration number 12825506 (“we”, “us”, or “our”).

2. WHAT SHOULD YOU KNOW ABOUT COOKIES?

A cookie is a small piece of data typically consisting of letters and numbers. When you visit a website, that website may send a cookie to your browser. Subsequently, the browser may store the cookie on your computer or mobile device for some time (cookie expiration date depends on its type). Cookies are used to recognise your device and collect certain information about your use of websites. Thus, over time, cookies allow websites to “remember” your actions and preferences. There are several types of cookies, namely, (i) persistent cookies, which remain valid until deleted by you, (ii) cookies that remain valid until their expiration date, and (iii) session cookies that are stored on a web browser and remain valid until the moment the browser is closed. Cookies may also be (i) first-party cookies (set by the original website itself) and (ii) third-party cookies (placed by third-party websites).

3. WHAT COOKIES DO WE USE?

We use different types of cookies on Valeo Therapy, including: 

  • Essential technical cookies that are strictly necessary to ensure the correct functioning of  Valeo Therapy and provide the services requested by you; 
  • Marketing cookies that allow us to create, implement, and examine our marketing campaigns. Such cookies allow us to reach the right customers, analyse the productivity of our marketing campaigns, and offer you personalised advertisement; and
  • Statistics cookies that allow us to generate statistical reports about how you use Valeo Therapy.

Below, you can find a list of cookies that we use on Valeo Therapy, including their purpose and expiration time:

Essential technical cookies
Name Provider (location) Expiration Purpose
__cfduid embedly.com (United States) 30 days The cookie is used by the content network, Cloudflare, to identify trusted web traffic.
CONSENT youtube.com (United States) 6103 days The cookie is used to detect if you have accepted the marketing category in the cookie banner.
__stripe_mid client.valeotherapy.com (United States) 1 year The cookie is used for making credit card transactions on ValeoTherapy. The service is provided by Stripe.com which allows online transactions without storing any credit card information.
m m.stripe.com (United States) 2 years The cookie is used to determine the device used to access ValeoTherapy so we can format ValeoTherapy accordingly.
Marketing cookies
Name Provider (location) Expiration Purpose
IDE doubleclick.net (United States) 1 year The cookie is used by Google DoubleClick to register and report your actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to you.
test_cookie doubleclick.net (United States) 1 day The cookie is used to check if your browser supports cookies.
VISITOR_INFO1_LIVE youtube.com (United States) 179 days The cookie is used to estimate your bandwidth on pages with integrated YouTube videos.
YSC youtube.com (United States) 2 years The cookie is used to register a unique ID to keep statistics of what videos from YouTube you have seen.
Statistics cookies
Name Provider (location) Expiration Purpose
_ga valeotherapy.com (United States) 2 years The cookie is used to register a unique ID that is used to generate statistical data on how you use ValeoTherapy.
_ga_# .proxytales.com (United States) 2 years The cookie is used by Google Analytics to collect data on the number of times you have visited ValeoTherapy as well as dates for the first and most recent visit.

4. COOKIE CONSENT

When you visit Valeo Therapy for the first time, we may ask you to provide us with your consent to our use of all cookies via a cookie consent banner. If you do not provide your opt-in consent, we will not serve you our non-essential cookies. Please note that we may not be able to provide you with the best possible user experience on Valeo Therapy if not all cookies are enabled

5. HOW TO DISABLE COOKIES?

When we ask you to provide your consent to our use of non-essential cookies, you have the freedom not to provide such consent. If you would like to refuse our use of non-essential cookies later, you can do it at any time by declining cookies in your browser or device. For more information, you can consult the cookie management instructions of your browser:


6. GOOGLE ANALYTICS

To analyse your use of Valeo Therapy, we use Google Analytics, the business analytics service provided by Google LLC located in the United States (“Google”). Google generates statistical information by means of cookies and creates reports about your use of Valeo Therapy. The cookies served by Google Analytics are anonymous first-party cookies (please refer to section 3 for more information) that do not allow us to identify you in any manner. The information generated by cookies will be transmitted to and stored by Google on servers in the United States. To ensure your privacy, your IP address will be anonymised and Google will not combine your IP address with other information Google holds about you. Thus, Google will not be able to identify you. In certain cases (e.g., when required by law or when third parties conduct services on behalf of Google), Google may transfer the information to third parties. For more information about Google Analytics’ privacy practices, please visit https://support.google.com/analytics/answer/6004245. If you would like to opt out from Google Analytics, you can do so by installing a Google Analytics opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout?hl=en

7. GOOGLE reCAPCHA

We use reCAPCHA on Valeo Therapy, the service provided by Google, to verify whether you are a human being and not a robot. It helps to protect Valeo Therapy against spam and abuse. The reCAPTCHA analysis takes place in the background. When you use reCAPCHA, Google will collect some personal and non-personal data from you, such as: 

  • All cookies set to your browser by Google in the last 6 months;
  • Information about your mouse clicks;
  • CSS information;
  • Date;
  • Browser language; 
  • Any plug-in installed in the browser; and
  • Javascript objects.

The above-mentioned data will be sent to Google located in the United States. We have a legitimate interest in protecting Valeo Therapy from abusive automated crawling and spam. For more information about Google reCAPTCHA and Google’s privacy policy, please visit the following links: https://www.google.com/intl/de/policies/privacy/ and https://www.google.com/recaptcha/intro/v3.html .

8. OUR CONTACT DETAILS

If you have any questions about this cookie policy our data protection practices, please contact us by using the following contact details:

Email: info@valeotherapy.com

Postal address: Valeo Therapy, 23 Princes Street, London, United Kingdom, W1B 2LX, the United Kingdom.